March 13, 2020
Good Afternoon Everyone.
We at Happy Laundry and Dry Cleaning are actively monitoring developments related to COVID-19 (Coronavirus) and taking proactive measures to protect the health and well-being of you and our team. We recognize that keeping you and your family healthy is a top priority.
I want to share with you what we are doing to help maintain a healthy and safe environment for our team and your items. We are taking a preventative approach to minimize risk to all who we serve. We are following recommendations from the CDC and hold daily meetings with our teams to ensure everyone has the current information. In addition to these practices we are:
- Increasing the amount of times we sanitize high-touch surfaces throughout our facility and fleet.
- Monitoring our water heaters and dryers to make sure they are functioning properly and to the appropriate temperatures.
- Increasing sanitization and glove use protocols for our team.
- Directing team members to stay home if they are feeling sick and/or if they are caring for someone with illness. Our team members have sick leave to use if they need it.
- Reinforcing our sanitation standards by reminding team members to wash their hands with soap and hot water frequently and to change gloves often.
At this time, we are maintaining staffing for all laundry and delivery functions and will remain open to serve our customers. We are actively monitoring the daily updates from the CDC, Spokane Health District and the Washington State Department of Health.
We know that you depend on us. We are a locally-owned small business in Spokane and thank you very much for your continued business through this unprecedented time.
With appreciation,
Kent L. Wales
Owner – Happy Laundry
481-9150
