Happy Laundry and Dry Cleaning respects your privacy and is committed to protecting your
personal data. This privacy notice will inform you as to how we look after your personal data, tell
you about your privacy rights and how the law protects you when:
• you visit our website at Happy Laundry and Dry Cleaning app.com (regardless of where
you visit it from) (“Site”);
• you access our web app
• you access our platform through our Site or App (“Platform”);
• we provide to you with our sales software and online ordering services for pickup and
delivery services through the Platform (“Services”).
Information we may collect about or from you.
We may collect and process the following data about you:
• Information you give us. You may give us information about you by filling in forms on our
Site, by using the App, by participating in our competitions or promotions or by
corresponding with us by phone, e-mail or otherwise. The information you give us may
include your name, address, e-mail address and phone number.
• Information we collect about you. Each time you visit the Site or use the App we may
automatically collect the following information: technical information, including the
Internet protocol (IP) address used to connect your computer to the Internet, your login
information, browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL)
clickstream to, through and from the Site or the App (including date and time); products
you viewed or searched for; page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and
methods used to browse away from the page and any phone number used to call our
customer service number.
Cookies
The Site uses cookies to distinguish you from other users of the Site. This helps us to provide you
with a good experience when you browse the Site and also allows us to improve the Site.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into
with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your
interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than
in relation to sending third party direct marketing communications to you via email or text
message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal
data, and which of the legal bases we rely on to do so. We have also identified what our legitimate
interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the
specific purpose for which we are using your data. Please contact us if you need details about the
specific legal ground we are relying on to process your personal data where more than one ground
has been set out in the table below.
Purpose/Activity Type of data
Lawful basis for processing
including basis of legitimate
interest
To register you as a new
Customer or User (a) Identity (b) Contact Performance of a contract with you
To provide the Services to you
including: (a) Manage payments,
fees and charges (b) Collect and
recover money owed to us
(a) Identity (b) Contact
(c) Financial (d)
Transaction (e) Profile
(a) Performance of a contract with you
(b) Necessary for our legitimate
interests (to recover debts due to us)
>(c) Necessary for the legitimate
interests of others (preventing fraud)
To manage our relationship with
you which will include: (a) Notify
you about changes to our terms,
privacy policy or Services (b) Ask
you to leave a review or take a
survey
(a) Identity (b) Contact
(c) Profile (d)
Marketing and
Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal
obligation (c) Necessary for our
legitimate interests (to keep our
records updated, study how
Customers and Users use the Services
and to improve the Services into the
future)
To administer and protect our
business, the Site, App, Platform
and Services (including
troubleshooting, data analysis,
testing, system maintenance,
support, reporting and hosting of
data)
(a) Identity (b) Contact
(c) Financial (d)
Technical
(a) Necessary for our legitimate
interests (for running our business,
provision of administration and IT
services, network security, to prevent
fraud and in the context of a business
reorganization or group restructuring
exercise) (b) Necessary to comply
with our legal obligations
To deliver relevant Site content
and advertisements to you and
measure or understand the
effectiveness of the advertising
we serve to you
(a) Identity (b) Contact
(c) Profile (d) Usage (e)
Marketing and
Communications (f)
Technical
Necessary for our legitimate interests
(to study how Customers and Users
use the Services, to develop them, to
grow our business and to inform our
marketing strategy)
To use data analytics to improve
our Site, App, Platform Services, (a) Technical (b) Usage Necessary for our legitimate interests
(to define types of Customers and marketing, customer
relationships and experiences
Users for the Site, App, Platform and
Services, to keep our Site, App and
Platform updated and relevant, to
develop our business and to inform
our marketing strategy)
To make suggestions and
recommendations to you about
Services or events that may be of
interest to you
(a) Identity (b) Contact
(c) Technical (d) Usage
(e) Profile (f)
Marketing and
Communications
Necessary for our legitimate interests
(to develop the Services and grow our
business)
You can exercise any of your rights at any time by contacting us at clean@happylaundry.com
Changes to our policy
Any changes we may make to our policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes
to our policy.
Contact
If you have any questions or suggestions about our Policy, do not hesitate to contact us at [Happy
Laundry and Dry Cleaning
Contanct – clean@happylaundry.com. Postal address: Happy Laundry & Dry Cleaning 3724 E Front Ave, Spokane, WA, 99202 Telephone number: (509) 481-9150.
