Frequently Asked Questions (FAQs)
What is Happy Laundry?
Happy Laundry is your good-humored, nice-smelling, sparkling clean, full-service Dry Cleaning, Personal Laundry and Commercial Laundry friend. We pickup dirty laundry and bring it back clean, hung, folded and ready to put away.
What does Happy Laundry and Dry Cleaning service include?
- Dry Cleaning pick up and delivery, Personal Laundry Cleaning, Commercial Laundry and Linen Rental.
- Pick-up at home, office, hotel, dorm or care facility
- Dry Cleaning Picked up and Delivered to your door
- Wash-Dry-Fold service
- Sort by color and type of service (special care and dry-cleaning available)
- Wash with our detergent and softener or yours
- Hang dry by request
- Meticulous folding, including sorting and packaging by type (pants, t-shirts, socks, etc.) to make putting away a breeze
- Return delivery
What times does Happy Laundry pickup and deliver?
Dry Cleaning and Personal Laundry – Have your bag out by 8:00am on you pick-up day. Items are returned by 7:00pm on your delivery day.
Commercial Laundry and Linen Rental – We are available for pickup and delivery Monday through Friday. Call Kent at (509) 481-9150 for an appointment to set up your commercial service.
What locations does Happy Laundry pickup and deliver to?
Click on map to enlarge in new window.
Dry Cleaning and Personal Laundry – current delivery areas: South Hill, Downtown, North Side, Valley, Liberty Lake, and Greenacres. Don’t see your area listed? Click HERE to fill out the secure online order form and we will come p/u your 1st order.
How can I schedule a time for Happy Laundry to pickup my laundry?
Personal Laundry? What’s that?
We can CLEAN all of your laundry! Don’t have time to do all of your clothes at home? We have you covered. Everything from Jeans and t-shirts to socks and underwear to all your bedding and towels. We will get you clothes CLEAN and deliver them ready to put away.
Is laundry service for you? Our customers include:
• You (soon…)
• Busy families
• Business travelers
• Anyone looking to save time and cut down on chores!
We can pick up your dirty laundry and deliver it back clean the next day. Laundry service is more affordable than you might think. And, yes, we do it all! BIG items and dry-cleaning, too.
How should I prepare my clothes to be picked up by Happy Laundry?
Get them dirty! Then, put them in a bag that closes or, after your first pick-up, use your Happy Laundry bag. Sort any special care and dry-cleaning items in a separate plastic bag, place a note inside bag with any special instructions.
Does Happy Laundry have a minimum service charge?
Yes, for Dry Cleaning Customers – as long as you are on our route, there is no minimum charge.
For Personal Laundry Customers it is a 15 pound minimum per order.
For Business Customers, because of high gas prices, we do have a $25.63 minimum order charge.
What are other terms and conditions?
1. You get stuff Dirty! We bring it back to you Clean.
2. Payment is accepted only by credit card for all Residential Customers. For Business Customers credit card payment is preferred, if you require special billing please contact Happy Laundry at email@example.com.
3. Happy Laundry will be very careful with your clothes. However we are not responsible for any wear and tear or discoloration that results from washing clothes.
4. Any claims of missing clothing must be made within 48 hours of when the clothes are delivered. Happy Laundry’s maximum liability for any missing or damaged clothing is equal to the total amount of the current bill.
5. Happy Laundry is not responsible for choosing which items of clothing to hang-dry or dry-clean. Please tell us. Better, separate your delicate items into a plastic bag within your regular order.
We look forward to serving you!