Tag Archive for Happy Laundry

Meet the Happy Laundry Team: Emily Heck

Name: Emily Heck

Company Role: Midshift: Dry/Fold/Press laundry

Favorite Quote:
“When you’re neck deep in crap, that is no time to hang your head” – Anon

 

What are your top 3 favorite podcasts, books, or sports teams?

  • Podcast: My Brother, My Brother and Me
  • Golf

What do you do at Happy Laundry?
Wash/Dry/Fold and press Linens as well as clean and maintain washing
machines and laundry facilities.

What are your credentials and past work experiences?
If you’ve ever seen a dancing crab in front of Morty’s Tap and
Grille – that was me! (Mascot for Morty’s).

What skills are needed for working in your position at Happy Laundry? 
Clean up, customer service.

What do you like about working at Happy Laundry? 
Small local company.

Where were you raised?
Born and raised on South Hill, Spokane.

What are the values that drive you?
Integrity and Family.

What do you enjoy doing when you are not working?
Art, hikes with my dog, and hanging out with family and
friends.

Meet the Happy Laundry Team: John Pell

Name: John Pell

Company Role: Lead Dispatch and Driver, Order Assembler

Favorite Quote:
“Actions speak louder than words” – A.Lincoln

“Think before you speak” – F.Lebowitz

What are your top 3 favorite podcasts, books, or sports teams?
Books:
In the Heart of the Sea – Nathaniel Philbrick,
What’s So Amazing About Grace – Phillip Yancy
Hillbilly Elegy – J.D. Vance

Teams:
Seahawks
Ohio State Buckeyes
Pittsburg Penguins

What is something dry cleaning and laundry businesses have to deal with that you want to fix?
Customers’ understanding.

What do you do at Happy Laundry?
Supervise the pickup and delivery drivers and routes of our customer
locations; Dispatch the customer orders as they come in, assemble ready to be delivered orders for the delivery drivers. I also drive routes for pickup and delivery.

What are your credentials and past work experiences?
34 years at USPS, 3 years Military Police

What skills are needed for working in your position at Happy Laundry? 
‘Nuff said.

What do you like about working at Happy Laundry? 
The people; on most days – the work; and the extra
income.

Where were you raised?
I’m not a native of Spokane, I was raised in Ohio.

What are the values that drive you?
Honesty; integrity; hard work.

 

What do you enjoy doing when you are not working?
Spending time with my family and traveling.

Meet the Happy Laundry Team: Matt Ford

Name: Matt Ford

Company Role: Delivery Driver

Favorite Quote: “Live a life you will remember” – Avicii

What are you top 3 favorite podcasts, books, or sports teams?

  • Seattle Seahawks
  • Timesuck Podcast with Dan Cummins
  • Monday Morning Podcast with Bill Burr

What is something dry cleaning and laundry businesses have to deal with that you want to fix?
Environmental impacts with all of the plastics that are used in delivery and transport.

What do you do at Happy Laundry?
I help bring clean clothes and laundry to peoples’ homes so they don’t
have to spend extra time cleaning.

What are your credentials and past work experiences?
Outdoor yard work/labor; Painting; babysitting; certified
Microsoft Office Word, PowerPoint and Excel.

What skills are needed for working in your position at Happy Laundry? 
Good driving record; great customer service skills; patience in traffic;
like to be outdoors.

What do you like about working at Happy Laundry? 
I enjoy the day/hours I work and the amazing co-workers
I get to work with 🙂

Where were you raised?
Born and raised in the Spokane/CDA area.

What are the values that drive you?
Consistency and reliability.

What do you enjoy doing when you are not working?
Hiking, outdoor activities, road trips, video games,
and going to the Comedy Club.

Meet the Happy Laundry Team: Howard Stetson

Name: Howard Stetson

Company Role: Driver (Gatherer & Distributor) or (Acquisition & Distribution)

 

What are you top top 3 favorite podcasts, books, or sport teams?

  • Bible
  • “Birthright” – David Needham
  • Seahawks

What is something dry cleaning and laundry businesses have to deal with that you want to fix?
Be nice to fix the high turnover of staff.

What do you do at Happy Laundry?
Drive; make customers happy; help other staff

What are your credentials or past work experiences?
Too much education – Ph.D. in Biochemistry

What skills are needed for working in your position at Happy Laundry?
Thousands of miles of work-related driving; working with hundreds of people.

What do you like about working at Happy Laundry?
Pretty much work independently.

Are you a native Spokane, where were you raised?
Not a native but here since 1976 – raised in Missoula, MT

What are the values that drive you?
Living to try to glorify God.

What do you enjoy doing when you are not working?
Riding my road bike.

 

 

Meet the Happy Laundry Team: Jessica Burgett

Meet the Team _ Happy Laundry

Name: Jessica Burgett

Company Role: Team Lead / Lead Processor

Favorite Quote:
Life is too short so be a little crazy, try something new, love with all your heart, and be proud of who you are.

What are your top 3 favorite podcasts, books, or sports teams?
1. The Wednesday Letters
2. Denver Broncos
3. Adam the Woo

What is something dry cleaning and laundry businesses have to deal with that you want to fix?
Customers who mix their regular laundry and dry cleaning together.

What do you do at Happy Laundry?
I am the floor lead and lead laundry processor. I sort and organize the orders to be processed, supervise the laundry attendants, and help maintain all the facility laundry machines.

What are your credentials and past work experiences?
All my former jobs have helped me build great customer service skills.

What skills are needed for working in your position at Happy Laundry?
I have customer service skills that help me handle many different customer needs and different situations.

What do you like about working at Happy Laundry?
I like that Happy Laundry is a small company which allows us to build good relationships with our co-workers.

Where were you raised?
I was born and raised in Spokane.

What are the values that drive you?
Compassion, dependability, motivation, courage, honesty, loyalty, open-mindedness.

What do you enjoy doing when you are not working?
I love spending time with my family, and being outdoors, fishing, sports, sewing, and being artistic.

Happy Laundry is Your Neighborhood Business of the Month!

The Chief Garry Park Neighborhood Council recognized Happy Laundry and Mission Village Laundry as their October Business of the Month! This is an exciting recognition of Happy Laundry’s service and commitment to community. Thank you, Chief Garry Park Neighborhood Council!

Don’t Let Laundry Light Your Fuse

The Coin Laundry Association took a national survey, and the results are in! There’s three things that really bug America about doing laundry. Folding, carrying up and down stairs, and when the washer finishes before the dryer. Since we at Happy Laundry are out to make your lives easier, we’re going to take away those frustrations! Don’t like to fold? We love it! Hate going up and down the stairs? Just get your laundry to the front door, and we’ll do the rest! Bugged that the washer and dryer are out of sync? Our units hum in perfect harmony. Save yourself some pain, order up some clean and call Happy Laundry today.

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Fall Cleaning Made Happy

Fall is just around the corner! With colored leaves and pumpkin spice in the air, it’s the perfect time to give those sheets a good shake and do some simple fall cleaning to give you a comfy, clean season.

Wash all bedding, blankets and pillows. Let Happy Laundry take care of your comforters, blankets and pillows.

Renew Mattresses and Cushions. Vacuum mattresses and box springs. Rotate and flip mattresses. Flip sofa and chair cushion.

Clean rugs, carpets and floors. Happy Laundry is happy to clean area rugs, while you take care of vacuuming and shampooing carpets at home. Don’t forget to give those floors a good wash and wax!

Wash Windows. Launder curtains with Happy Laundry, vacuum screens, change storm windows.

Sort Through Closets. Separate clothes into piles: off-season, donation, dry cleaner, tailor. Wash and mend clothing before putting it back in the closet or storing. Send any dry cleaning off with Happy Laundry.

Clean Refrigerator and Freezer. Unplug refrigerator: discard any items past their prime. Wash fridge from top to bottom with warm sudsy water. Add baking soda to water to deodorize surfaces.

Bring the Outside In. Clean and store patio furniture, umbrellas, children’s summer toys. Drain and store garden hoses. Clean gutters and downspouts.

Perform a Safety Check. Inspect windows and external doors, update weather-stripping. Have chimney cleaned. Check furnace filter and smoke detector batteries.

Happy Laundry and Dry Cleaning | 3027 E. Mission Spokane, WA 99202 | 509.481.9150